Double Click Solution

1. Introduction

This Cancellation and Refund Policy applies to all services offered by Aren’s, operating under the brand name Double Click Solutions. We are committed to ensuring the satisfaction of our clients, and this policy outlines the terms under which cancellations and refunds are processed.

2. Cancellation Policy

  • Client-Initiated Cancellation: Clients may cancel their services with Double Click Solutions at any time. To cancel your services, please submit a cancellation request in writing to [Your Contact Information]. The request should include your account details and the reason for cancellation.
  • Company-Initiated Cancellation: Aren’s reserves the right to suspend or terminate services at any time for violations of our Terms of Service or for any other lawful reason. In such cases, clients will be notified in advance, where feasible.

3. Refund Policy

  • Service Cancellation: If a client cancels a service:
    • Within 7 days of the service commencement date, a full refund will be issued.
    • After 7 days but before 30 days of service commencement, a prorated refund will be issued for any unused portion of the service.
    • No refunds will be issued for cancellations after 30 days of service commencement.
  • Non-Refundable Services: Certain services, such as completed consulting hours, used advertising budget, or other irrevocable services, are non-refundable.
  • Refunds for Faulty Service: If services provided are found to be significantly deficient or not as described, clients may be eligible for a full or partial refund, subject to investigation by Aren’s.

4. Processing of Refunds

  • Refund requests will be processed within [number of days, typically 30] days of receiving the request.
  • Refunds will be issued to the original payment method used for the service.
  • Clients will be notified via email once the refund has been processed.

5. Modifications to the Policy

Aren’s reserves the right to modify this Cancellation and Refund Policy at any time. All changes will be posted on our website and effective immediately upon posting.